Vision, Mission, Values

Each of us is personally responsible for supporting Trident Group’s vision, mission and values, which requires compliance with the law and ethical conduct.

Our commitment to acting honestly, ethically and with integrity, and complying with the letter and intent of the law, are critical to our continued success.

To work as a Beacon of Hope for those in most need.

To develop and shape housing and support services which respond to the needs and improve the life chances of the most vulnerable.

To transform lives, finding better solutions to help and support.

To be at the forefront of delivering integrated housing and care and support services.

To work with Local Authority partners to provide services which meet the needs of vulnerable individuals and the wider community.

To be a sustainable charitable business, operating good practise in terms of people, property and financial management.

People Centred – People will always be at the centre/heart of everything we do, from staff, to customers and service delivery.  We will carry out roles and services with individuals needs being at the forefront.

Responsive to Inequality and Supportive of Social Justice – We will have zero tolerance when it comes to inequalities and injustice of any nature. We are an inclusive organisation that has no room for discrimination or practises which will put people at a disadvantage, irrespective of background.

Financially Robust and Resilient – We will endeavour to ensure that our financial position is robust enough to do whatever our strategic plans entail including growing the business.  We will also make sure that we are able to meet our financial covenants and obligations in the fulfilment of our duties (eg. maintaining the capacity to invest in new and existing homes).

Sustainable and Reliable – We will endeavour to remain true to our core identity in our service delivery to our customers, working with our customers and partners.  We will seek partnerships/alliances (where needed) to further enhance our capacity and service delivery to this end.

Being a beacon of hope carries many responsibilities but most important of these are trust, openness and integrity.

As we prepare for our 60th anniversary, we look at the difference we have made to our residents and customers lives, the communities we have changed and the partnerships we have developed. But our principles have remained constant together with our drive to make a positive difference and to be led by our values in everything we do.