News
We will share all our news here as it happens.
Don’t forget to keep abreast of all our stories on our Social media channels.
New MyTrident Portal Is Here
We're excited to launch our brand-new MyTrident resident portal, making it easier than ever to manage your tenancy online. Whether you're reporting a repair, checking your rent account or making a payment, the new MyTrident portal gives you quick and easy access...
Resident Portal – Under Construction
Our current Resident Portal will be unavailable from 11 September until the 29 September, while we build an improved service for you. The new portal will make it easier to manage your tenancy online, including reporting repairs, checking your rent account and...
Your New Resident Portal Is On The Way
We're improving our online services with a brand-new Resident Portal, launching on 22 September. The new portal will make it easier to manage your tenancy online, including reporting repairs, checking your rent account and accessing services when it's convenient for...
Mayor and MP Visit Deelands Hall to Celebrate Community Success
There was a real buzz at Deelands Hall recently as we welcomed Richard Parker, Mayor of the West Midlands, and Laurence Turner, MP for Northfield, to see first-hand the fantastic work taking place in the local community. During the visit, they met residents, staff and...
Fire Safety Tips
The hot and dry weather we've seen this summer has put fire safety firmly in the spotlight. Last week, the UK Government issued an emergency alert warning people about the increased risk of wildfires across England and Wales, reminding everyone that even a small spark...
Our 2025-2026 performance
We are continuing on our journey of improvement which is reflected by our higher Tenant Satisfaction Scores in all 12 areas. We are committed to improving the services you receive and making sure our homes and communities are places you are proud to live in....
Leadership Update: Chief Executive and Board Chair Changes
Following the announcement of Nigel Wilson's retirement in March, Trident Group can now announce that current Finance Director David Harris, will take over as Chief Executive in mid-August. L to R : David Harris , Nigel WilsonDavid Harris will replace current...
Help Shape Your Online Support Services
We are planning to launch a new Housing system and behind the scenes, our teams are working hard to improve the systems and tools we use every day to connect with you. The aim is simple: to make it easier for you to get the help and information you need, whether you...
England World Cup Run – Let’s Celebrate Responsibly
Over the last few weeks the nation has been captivated by England's impressive World Cup campaign, with supporters across the country coming together to cheer on the Three Lions as they aim for a place in the final. At Trident Group, we know many residents will be...
Housing partnership completes energy-efficiency upgrades to 906 social homes
More than 900 households across the Midlands and Wiltshire now have warmer homes and lower fuel bills following a £12 million energy-efficiency upgrade programme. The Matrix Housing Partnership, comprising seven social housing landlords, including Trident, secured...
Download your Personal Emergency Evacuation Plans (PEEPs) form.
We understand the importance of having a comprehensive emergency plan in place for our residents who have complications evacuating their properties quickly. We are consistently updating the PEEPs plane we launched in April to make sure we are best prepared in an...
You said, we did: Looking after your neighbourhood
We know you are proud of your neighbourhoods and we are too. Our Building Care teams visit every neighbourhood every month making sure that your communal areas are neat and tidy. This month our Building Care team have responded to a number of requests from residents...