We know that there are times when you may need some help and support. We are here to offer that help.

Trident Group have a number of services available to you to help if you need it. We can offer you advice and support to help you and your family. This maybe advice on finances and how to maintain your tenancy, or it maybe help with issues such as domestic abuse, hoarding, or help with employment or training opportunities.

Money matters

We know that many will be feeling the impact of the cost of living crisis. Trident Group can help – we have advice, support, and our Beacon of Hope Fund.

You can find out more by visiting our page on cost and living help and advice.

Tenancy Sustainment Service

We know, at times, things can be difficult. We recognise that some residents may find it hard to find the right source of information or support; or simply feel overwhelmed with worries and struggles. This is why Trident Housing Association has created a Tenancy Sustainment Service. The aim of this service is to ensure all Trident Housing residents live successfully in their homes for as long as they choose to, meeting all tenancy obligations and avoiding any tenancy breaches or adverse tenancy ends.

You can find more about by visiting our tenancy sustainment service page.

Employment and Training Help

Our PURE team are here to help and support residents in Birmingham into find appropriate training and employment for adults who are 18 to 65 years old and not currently in work. You can find out more by visiting the PURE page or by applying to the scheme using the form below.

Domestic Abuse

No one deserves to live in an abusive relationship. We know that abuse can affect anyone and takes many forms including mental and financial abuse. We are here to support you to stay safe in your own home where it is possible.

You can access help by ringing our confidential, specialist advice and guidance over the telephone on 0800 111 4223, Monday-Friday between 9am-5pm.

Alternatively you can ask for help by speaking to your housing officer by ringing 0121 633 4633.

Always call 999 in an emergency.

You can find out more information on our domestic abuse services page.

Hoarding Help

Sometimes you may feel like you cannot let go of items in your home. While holding onto things for sentimental reasons is understandable, it can become hoarding when your home and life is affected by keeping these items. Hoarding can increase the risk of pests, lower your mental and physical wellbeing as things like cooking and staying clean become more difficult, and make it so you feel less confident inviting people to your home. It can also put you at more risk of issues like damp and mould as well as the risk of fires as the items can act as fuel to the fire and make it harder to escape.

If you are struggling with hoarding, then contact our Tenancy Sustainment Officer or Housing Officer by ringing 0121 633 4633.