Helping You Build Stability and Independence in Telford and Wrekin

Our Floating Support Service provides vital, person-centered support to individuals and families facing housing challenges. Our service provides housing-related support for individuals and families who are homeless, at risk of homelessness, or need assistance to maintain their independence and well-being. We are here to offer flexible, personalised support tailored to each person’s unique circumstances and goals. Delivered by Trident Reach, this service supports individuals across a variety of housing tenures, offering tailored guidance to help them thrive.

Who We Support

Our service is available to residents across the Telford & Wrekin area who have a genuine need for housing-related support, including:

• Individuals aged 16-54 and 55+ who are at risk of homelessness or struggling to maintain their housing stability.
• Young people, working-age adults, and older adults needing assistance with housing, financial management, and overall well-being.
• Anyone experiencing financial pressures that threaten their ability to remain in their home.

Please note: This service is not available to those currently residing in supported housing or extra care settings.

Our Service Aims

Our service is dedicated to empowering individuals to achieve housing stability and independence through:

• Preventing Homelessness: In collaboration with local authorities and community partners, we help prevent homelessness by addressing the root causes that affect housing security.
• Promoting Independence: We offer personalised support to help individuals manage their housing, finances, and overall well-being, promoting long-term self-sufficiency.
• Building Life Skills: From budgeting and debt management to connecting with community resources, we equip individuals with essential life skills.

Our Services

We provide comprehensive support across various areas to meet everyone’s unique needs:

1. Housing-Related Support: Assistance with tenancy maintenance, understanding responsibilities, and avoiding anti-social behaviour.

2. Financial Management: Guidance on debt management, benefits maximisation, and sound budgeting practices.

3. Health & Well-Being: Referrals to health services, including mental health and substance misuse support, to promote overall wellness.

4. Education & Employment Support: Help in accessing training, employment, and volunteering opportunities to improve life prospects.

5. Community Connection: Building support networks, including peer groups, to foster social engagement and reduce isolation.

Our Approach

Our service is person-centered, trauma-informed, and strengths-based, ensuring that everyone receives compassionate and high-quality support tailored to their goals. We provide flexible, accessible services through in-person visits, telephone consultations, and online support, with availability outside traditional working hours to meet diverse needs.

Referral and Access

Referrals can be made by various local agencies, such as the Housing Options Team, Adult Social Care, GPs, or through self-referral. Every referral undergoes a thorough needs and risk assessment, enabling us to develop a personalized support plan that aligns with everyone’s aspirations and circumstances.

Contact Us for Support

For more information, referrals, or to discuss eligibility, please contact us:

• Phone 0121 226 5837
• Email: telfordfloatingsupport@tridentgroup.org.uk
• Office Location: Suite 1, Preston House, Hawksworth Road, Telford, TF2 9FT

Our dedicated team is here to help you, or your loved ones achieve stability and independence. Let us be part of your journey toward a secure and fulfilling life.