Service Standards

At Trident Group we want to offer the highest standard of service and ensure that our residents and customers are aware of what to expect from us.

We have been working with our customers and have developed a set of standards that clearly explain what our residents and customers can expect from us and what we can expect from them.

Our standards are broken down into the following services:

For further information, please contact our Customer and Partnership Liaison Team on 0121 633 4633 or email CommunityEngagement@tridentgroup.org.uk

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