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Christmas Closing Info and Support

Posted on: 20 Dec 24

We will be closed over the festive period and have listed the dates below

Our main offices opening hours are below:

  • Tuesday, 24 December – 9am – 1pm
  • Wednesday, 25 December – closed
  • Thursday, 26 December – closed
  • Friday, 27 December – closed
  • Saturday, 28 December – closed
  • Sunday , 29 December – closed
  • Monday, 30 December – closed
  • Tuesday, 31 December – closed
  • Wednesday , 1 January – closed
  • Thursday, 2 January – 9am – 4pm
  • Friday, 3 January – 9am – 4pm

If you need to report an emergency repair, please call our out of hours number: 0121 643 6060. An emergency is an incident that puts you, your family, neighbours, or you property at risk. This may be a leak or your heating not working or something similar.

For care and support queries please contact your support worker or service team directly.

In order to help our residents through what can be a challenging festive period we have compiled a booklet with tips, tricks and useful contacts that can help you in the most difficult situations.

Please download the PDF below:

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