Suggestions, Compliments and Complaints

We treat all feedback seriously as it ensures the services we provide are the best they can be.

It’s really helpful for us to know when we’ve gone above and beyond or fallen below the standards you expect of us.

Whether it’s a suggestion, compliment or a complaint, your feedback is really important to us and helps us to improve our services.

You can tell us your feedback via the resident portal or contact Customer Services via customer.services@tridentgroup.org.uk

You can also write to us and send in your feedback to our Head Office:

Suggestions, Compliments or Complaints,
Trident Group,
12 Fairlie House,
B23 5TB

Alternatively, you can provide your feedback using the form below:

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