Washington Court Closure

29 November, 2024

As of Monday 2 December, Washington Court will be closed as an emergency hostel.

Following Birmingham City Council’s decision to move to a different model of service delivery, Trident Group made the decision to close Washington Court as we believed smaller, more localised sites creates a safer and more stable environment for service users to begin their journey into accommodation. These changes were brought in by Trident Group following a number of years of experience of running the homeless provision service.

Over the last couple of months residents were moved and settled into different sites across the city. Trident Group will continue to provide accommodation to people facing homelessness through the outreach teams who help people 24 hour per day, 365 days per year as well as by providing emergency beds across the city. Trident are confident we have enough provision to support people facing homelessness in the city.

If you see someone you believe is rough sleeping or need help yourself please contact us using StreetLink – Connecting people sleeping rough to local services

Latest news:

New MyTrident Portal Is Here

We're excited to launch our brand-new MyTrident resident portal, making it easier than ever to manage your tenancy online.  Whether you're reporting a repair, checking your rent account or making a payment, the new MyTrident portal gives you quick and easy access...

Resident Portal – Under Construction

Our current Resident Portal will be unavailable from 11 September until the 29 September, while we build an improved service for you. The new portal will make it easier to manage your tenancy online, including reporting repairs, checking your rent account and...

Your New Resident Portal Is On The Way

We're improving our online services with a brand-new Resident Portal, launching on 22 September.  The new portal will make it easier to manage your tenancy online, including reporting repairs, checking your rent account and accessing services when it's convenient for...

Mayor and MP Visit Deelands Hall to Celebrate Community Success

There was a real buzz at Deelands Hall recently as we welcomed Richard Parker, Mayor of the West Midlands, and Laurence Turner, MP for Northfield, to see first-hand the fantastic work taking place in the local community. During the visit, they met residents, staff and...

Fire Safety Tips

The hot and dry weather we've seen this summer has put fire safety firmly in the spotlight. Last week, the UK Government issued an emergency alert warning people about the increased risk of wildfires across England and Wales, reminding everyone that even a small spark...

Our 2025-2026 performance

We are continuing on our journey of improvement which is reflected by our higher Tenant Satisfaction Scores in all 12 areas.   We are committed to improving the services you receive and making sure our homes and communities are places you are proud to live in....

Leadership Update: Chief Executive and Board Chair Changes

Following the announcement of Nigel Wilson's retirement in March,  Trident Group can now announce that current Finance Director David Harris, will take over as Chief Executive in mid-August.   L to R : David Harris , Nigel WilsonDavid Harris will replace current...

Help Shape Your Online Support Services

We are planning to launch a new Housing system and behind the scenes, our teams are working hard to improve the systems and tools we use every day to connect with you. The aim is simple: to make it easier for you to get the help and information you need, whether you...

England World Cup Run – Let’s Celebrate Responsibly

Over the last few weeks the nation has been captivated by England's impressive World Cup campaign, with supporters across the country coming together to cheer on the Three Lions as they aim for a place in the final. At Trident Group, we know many residents will be...