Rough Sleepers Outreach Team wins award

9 March, 2021

Trident Reach’s Rough Sleepers Outreach Team and the wider Homeless Services team at Washington Court, a 101-bed homeless hostel in the City, were recently awarded ‘The Outreach Commendation Award’ at the Wonders of Westside Awards (WOWs), organised by Birmingham’s Westside BID.

The WOWs are held annually to recognise individuals and businesses that go the extra mile, and they were even more special in the last year because of Westside’s achievements despite COVID-19. The awards event was live streamed on YouTube from Craft Birmingham and was presented by Westside’s General Manager Mike Olley, Business Liaison Manager Elaine Weir, and Media Manager Luisa Huggins.

Trident Reach have been awarded ‘The Outreach Commendation Award’ for its rough sleeper outreach work in Birmingham. Although an extremely challenging year for all, the Rough Sleeper Outreach Team has been out on patrol every day in the last 12 months, with the team patrolling throughout the night in recent months.

Paul McKeown, Trident Reach’s Rough Sleeper Outreach Team Leader said: “We are so pleased to receive an award like this. It is humbling and shows our work is being recognised and appreciated. We would like to thank all those supporting agencies who we work with on a daily basis and who support our outreach work on the streets of Birmingham.”

Latest news:

New MyTrident Portal Is Here

We're excited to launch our brand-new MyTrident resident portal, making it easier than ever to manage your tenancy online.  Whether you're reporting a repair, checking your rent account or making a payment, the new MyTrident portal gives you quick and easy access...

Resident Portal – Under Construction

Our current Resident Portal will be unavailable from 11 September until the 29 September, while we build an improved service for you. The new portal will make it easier to manage your tenancy online, including reporting repairs, checking your rent account and...

Your New Resident Portal Is On The Way

We're improving our online services with a brand-new Resident Portal, launching on 22 September.  The new portal will make it easier to manage your tenancy online, including reporting repairs, checking your rent account and accessing services when it's convenient for...

Mayor and MP Visit Deelands Hall to Celebrate Community Success

There was a real buzz at Deelands Hall recently as we welcomed Richard Parker, Mayor of the West Midlands, and Laurence Turner, MP for Northfield, to see first-hand the fantastic work taking place in the local community. During the visit, they met residents, staff and...

Fire Safety Tips

The hot and dry weather we've seen this summer has put fire safety firmly in the spotlight. Last week, the UK Government issued an emergency alert warning people about the increased risk of wildfires across England and Wales, reminding everyone that even a small spark...

Our 2025-2026 performance

We are continuing on our journey of improvement which is reflected by our higher Tenant Satisfaction Scores in all 12 areas.   We are committed to improving the services you receive and making sure our homes and communities are places you are proud to live in....

Leadership Update: Chief Executive and Board Chair Changes

Following the announcement of Nigel Wilson's retirement in March,  Trident Group can now announce that current Finance Director David Harris, will take over as Chief Executive in mid-August.   L to R : David Harris , Nigel WilsonDavid Harris will replace current...

Help Shape Your Online Support Services

We are planning to launch a new Housing system and behind the scenes, our teams are working hard to improve the systems and tools we use every day to connect with you. The aim is simple: to make it easier for you to get the help and information you need, whether you...

England World Cup Run – Let’s Celebrate Responsibly

Over the last few weeks the nation has been captivated by England's impressive World Cup campaign, with supporters across the country coming together to cheer on the Three Lions as they aim for a place in the final. At Trident Group, we know many residents will be...