Our residents and customers are central to everything we do at Trident Group. As we increase our focus on communicating through digital platforms and in our personal engagement with you through our Locality team and other staff, we have looked at how we can be more productive and resourceful with our service provision to you.
From Monday, 2 July 2018 we will be changing the hours when you, our customers, will be able to access our services.
All customers will be able to contact us at Trident Group, between 9am to 4pm, Monday to Friday. During this time you will be able to visit us in person at our office at our central site, 239 Holliday Street, Birmingham, B1 1SJ or via the telephone on 0300 123 1113. You will still be able to contact us via email or our website at all other times. Our out-of-hours contact number is 0121 643 6060.
Also commencing this year 2018, our Head Office will be closed over the Christmas and New Year period, that is, from Christmas Eve and returning on 2 January (unless it falls on a weekend or substitute bank holiday). As usual we will be displaying our office closures at our central site location as well as on our online platforms.
For more ways to get in touch, head to our website, Facebook and Twitter pages.