Our online portal makes managing your home simpler – why not give it a go?
Our digital resident portal gives you more control in how and when you contact us. You can use this to:
- Raise a repair with us
- View repairs – past and present
- Pay rent and service charges 24/7 so never miss a payment
- View previous statements
- Raise a complaint with us
All on your phone, 24/7, 365 days per year- making it simple to get in touch with us whenever you want to. My Trident puts you in charge of your tenancy and helps you better manage the services you receive from us.
You can register to use this service if you rent or lease a property from us and are the named main or joint tenant as well as a leaseholder. If you are a leaseholder or shared owner, in line with your tenancy agreement you will not be able to book repairs on the portal but can view and pay your rent and service charges.

