Homeless Services
Our aim is to help adults who are homeless or at risk of homelessness to become independent and resilient.
We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.
We offer a programme of support tailored to meet people’s individual needs, including emergecy beds, supported housing, employment and skills training, and wrap-around support for complex needs.
We work with our customers to build the skills and resilience that can help prevent homelessness.
The service works with people within Birmingham in the following settings:
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Birmingham - Rough Sleeper's Outreach
Our Rough Sleeper’s Outreach team in partnership with St Basils we operate across the whole city. We operate daily for a total of 15 hours per day (evening into night, and early mornings) the team cover the whole of Birmingham City.
The main aims for the team is to engage people sleeping rough and guide them into the most effective support services that are appropriate to their needs.
The team work alongside in partnership with other providers and take referrals from Streetlink as well as taking on referrals sent through by other professionals who call through to 0800 880 7157.
To speak to a member of the Rough Sleeper’s Outreach team, please email rsot@tridentgroup.org.uk or report using the Streetlink website: www.thestreetlink.org.uk.
Sandwell - Homeless Services
Trident Reach’s Homeless Services offers supported housing for single homeless people within Sandwell. Supported accommodation is available for both men and women who are aged 18 and over and are at risk of homelessness.
We currently provide 36 self-contained flats across Wednesbury and Smethwick. Referrals into this service are managed by the Vulnerable People Housing Service within Sandwell Metropolitan Borough Council. The length of stay is 12 months.
The support available is to assist people towards independent living. All services have access to an evening concierge service as well as an out-of-hours service.
To speak to a member of the Homeless team, please call 0121 226 5800.
Birmingham - Tenancy Sustainment Services
The Tenancy Sustainment Service delivers intensive, Trauma Informed support informed by Housing First principles, helping people secure and maintain stable accommodation while addressing wider support needs, including physical and mental health, substance misuse, and financial wellbeing.
The service is based on the belief that housing is a human right, providing people with immediate access to settled accommodation without requiring them to be ‘housing ready’. Support is tailored to individual needs and focuses on sustaining tenancies, preventing homelessness, and promoting independence.
Navigators provide regular home visits and assertive outreach to prevent tenancy breakdown and repeat homelessness. Support includes managing rent and arrears, maximising benefits, developing independent living skills, accessing health and substance misuse services, safeguarding, risk management, and coordinating support through effective multi-agency working.
The service operates on the following principles:
- People have a right to a home.
- Flexible support is provided for as long as it is needed.
- Housing and support are separated.
- Individuals have choice and control.
- An active engagement approach is used.
- The service is based on people’s strengths, goals, and aspirations.
- A harm reduction approach is used.