Group Board
Our Group Board is responsible for setting the overall strategy for the group, financial planning and monitoring and taking an overview of our performance.
Our Group Board have ultimate responsibility for establishing a framework, process and timetable for the successful operation of the group. Via this framework the Group Board give direction, ensure co-ordination and appropriate planning. In addition it is responsible for group strategy development, performance management and monitoring.

Brian Carr
Group Chair

Bal Kaur
People and Resources Committee Chair

David Poole
Investment Committee Chair and Audit and Risk Committee Member

Paul Hayward
Housing and Communities Committee Chair and Group Board Member responsible for Complaints

Jamie Whitmore
Audit and Risk Committee Chair

Aman Gill-Knobbs
Audit and Risk Committee Member

Jaffer Ismail
People and Resources Committee Member

Mike Crump
Housing and Communities Committee Member and Chair of Customer Voice Group

Matt Buckham
Housing and Communities Committee

San Ting Gilmartin
Investment Committee Member
Within our Group Board, we have committee members who add additional insight to our committee groups and work with our board members. It was important for us to also have a resident represented within our Housing and Community Committee.
Board and Committee Structures

Customer Influence and Impact


None Executive Director Remuneration
Our None Executive Directors received remuneration for their work. The pay they received is shown in the table below. It shows the number of our board who received payment in a certain pay scale. This includes some of our retiring members making it 12 people rather than our 9 board members.
| 2024 | 2023 | |
|---|---|---|
| £1,000 – £5,000 | 5 | |
| £6,000 – £10,000 | 12 | 7 |
| £11,000 – £15,000 | 1 | 1 |

Brian Carr
Brian has been Chief Executive of Birmingham Voluntary Service Council since 2005. He joined the organisation after training as a personnel manager with Marks and Spencer plc, and time spent setting up and leading a Legal Aid service as managing director of a local Citizens Advice Bureau.
His current role involves strategically leading BVSC in the full range of its activities, which focus on providing advocacy and development support to charities, community groups, and volunteers, and supporting the public and private sectors to better engage with the local voluntary sector. BVSC’s aim is to help everyone to build and benefit from a fair and equitable Birmingham.
Brian is a Non-Executive Director of Birmingham Children’s Trust.
Brian is the author of two books, including the Amazon bestselling career guide, How to Find Your Vital Vocation.

Bal Kaur
Bal’s current role is Deputy Director of Public Health working for Wolverhampton City Council.
She started her career in town planning after graduating in Economic Development and Planning. She then moved into the NHS working in some of the most deprived areas of Walsall and built up her experience in a range of roles including primary care, healthcare commissioning, community development and health improvement before embarking on a career in Public Health.
Bal stepped up into role of Director of Public Health at the onset of the Covid 19 pandemic providing system leadership across Dudley to the Council, NHS, wider partners and communities. Her leadership on the mandated outbreak management plan, developing and setting up a pharmacy model to deliver covid testing at a locality level were both recognised as good practice and replicated across the region, shortlisted for a LGC award and recognised as Director of year for Dudley council.
She has also worked in a voluntary capacity contributing to the development of a number of voluntary community organisations striving to address inequalities and disadvantage, providing leadership and chairmanship to help get them established.
Bal is passionate about addressing inequalities, improving the lives of children and young people, mental health and wellbeing and working with communities to find solutions to address these.

Matt Buckham
Matt is Managing Director of Sovereign Network Group’s Community Foundation which is investing over £100m over the next decade to generate a £1bn of social value across the South of England. In this role, he leads a multi-disciplinary team across the south of England, with his directorate focusing on driving long term community investment across the south of England, through place based investment, digital and financial inclusion, Employment and training, social impact, fund raising, volunteering and Environmental, Social and Governance (ESG) and Debt Advice.
He is an experienced housing and community investment professional with over 20 years in the sector. A member of the Chartered Institute of Housing, Matt has worked across the country (including Birmingham with Midland Heart and Bromford) in various roles covering regeneration, housing management and community investment. He has developed asset-based approaches to put power back into the hands of residents and communities, whilst bringing together sector wide partnerships to deliver greater impact.
Matt sits on The Centre for Excellence in Community Investment’s (CECI) core group, and is a key advocate for community investment in the housing sector.
An accredited executive coach, Matt is passionate about the power of developing colleagues, customers and communities through asking better questions. He brings this skillset to serving BITC’s South East Leadership Board strategy to tackle social issues such as the poverty premium, levelling up, sustainability and the housing crisis.

Paul Hayward
Paul has worked in the social housing sector since the 1990’s and has held a range of roles both operational and strategic.
Paul is an experienced housing professional who has worked at a senior level in local authorities, ALMO’s and housing associations across both the Midlands and London. Paul has expertise in income, financial inclusion, leasehold and housing management and is currently Head of Housing Income at Hammersmith & Fulham Council.
Paul has a Professional Diploma in Housing Studies from the University of Birmingham.

Mike Crump
“I have been a resident of Trident since 2009. I have a History Degree (Hon) having graduated from The University of York in 1993. I am a Former West Midlands Police Officer spent mostly in service as a Force Detective working for The Major Investigation Unit. I acted as a Company Director of two Mental Health Service Providers based in Birmingham My Time CiC and Shared Voices Charity both of whom were founder members of and affiliated to The Birmingham (Third Sector) Mental Health Consortium. For a number of years I was also an Official Advisor to The APPG Westminster advising on Government Mental Health Strategy and Policy in respect of both The House of Commons and Lords. I was also a long term advisor to The Centre for Social Justice contributing significantly to their policy papers on Mental Health and Domestic Violence. I have also generated significant sums from national funders for services and acted on numerous occasions as a Project Manager as a result.
I have a wealth of experience professional and personal to bring to the Committee including acting long term as a Director on Company Boards also having served on numerous committees. I have a particular interest in the meaningful engagement of customers / residents in the management of social companies . A main emphasis of my work in the mental health field focused on the engagement of service users in the management and delivery of their service provision as well as meaningful contribution to Central and Local Government Strategy and Policy. I also have experience of dealing and helping with vulnerable people across a wide spectrum. I am also a Member of Trident’s Customer Voice Group. I would hope that my knowledge and experience would add significantly to the workings of The Committee. I am enthusiastic to engage and engage further in terms of community engagement with Trident more widely moving forward.”

Aman Gill-Knobbs
Aman is a Director of Operations at Aston University. Aman started her career as a finance professional, having worked in various senior finance roles as a qualified accountant. Aman has worked in the Higher Education sector over 20 years. Aman is passionate about Equality, Diversity & Inclusion having achieved the Bronze Award for the Race Equality Charter, and supporting the achievement of the Athena Swan Gold Award, at Aston University. Aman is a Non-Executive Director, as Chair for Audit and Governance at Herefordshire & Worcestershire Integrated Care board. She is also the board lead for Equality, Diversity & Inclusion and Freedom to Speak Up. Aman is also a Governor at a local Academy Trust, and a pensions trustee for a closed pension scheme.

Jaffer Ismail
Jaffer is a Policy Lead within the Children and Young People Transformation Programme at NHS England. As a qualified dentist from Birmingham, he undertook several Leadership Fellowship roles within the NHS, working on a variety of transformation programmes across several healthcare settings including prisons and community dental services. He is currently a non-executive director for a social enterprise providing dental care to vulnerable population groups, as well as part of the British Transport Police Independent Advisory Group and an Independent Panel Member to a fostering agency.

Jamie Whitmore
Jamie is a qualified accountant (ACA) who worked in the private sector before joining Sanctuary Group in 2011, where he is currently Director – Financial Planning and Analysis.

San Ting Gilmartin
San Ting is an experienced Director of Capital Programmes at University of Warwick having worked for universities, the NHS, and the private sector over the past 25 years since obtaining her Masters in Engineering. She has held several leadership roles delivering transformation for organisations, and is passionate about playing her part in tackling social and health inequalities across the Midlands. She is currently the Independent Board Member for a Birmingham-based community benefits society that seeks to build strong local economies in neighbourhoods suffering from disadvantage and deprivation by creating better access to good jobs and careers. San Ting is also co-Chair of a charity helping families across the UK whose children have suffered early life trauma through the care system, such as adoptive, Special Guardianship Order and kinship care families.

David Poole
David is an experienced Board & Executive Director for estates and infrastructure portfolios.
David’s 30-year career has spanned private sector companies, two Civil Service departments and two arm’s length Government bodies. David has extensive experience in the construction and maintenance of quality, safe, and cost-effective estates, accommodation and infrastructure. His experience also includes purchasing, commercial management, and business improvement in several private sector businesses across aerospace, automotive and FMCG packaging sectors.
David lives in Birmingham, he has four grown-up children and one grandchild living around the UK. He is a keen road cyclist and has completed many long-distance rides and organised charity rides to raise money for Parkinson’s UK and Stroke Association. David is a regular mountain walker, a qualified yacht day skipper, a rugby coach, a Warwickshire County Cricket Club member, and owns a VW Campervan with his wife Stephanie.

Mike Crump
Housing and Community Committee Member, Chair of the Customer Voice Group, and Resident Board Member
“I have been a resident of Trident since 2009. I have a History Degree (Hon) having graduated from The University of York in 1993. I am a Former West Midlands Police Officer spent mostly in service as a Force Detective working for The Major Investigation Unit. I acted as a Company Director of two Mental Health Service Providers based in Birmingham My Time CiC and Shared Voices Charity both of whom were founder members of and affiliated to The Birmingham (Third Sector) Mental Health Consortium. For a number of years I was also an Official Advisor to The APPG Westminster advising on Government Mental Health Strategy and Policy in respect of both The House of Commons and Lords. I was also a long term advisor to The Centre for Social Justice contributing significantly to their policy papers on Mental Health and Domestic Violence. I have also generated significant sums from national funders for services and acted on numerous occasions as a Project Manager as a result.
I have a wealth of experience professional and personal to bring to the Committee including acting long term as a Director on Company Boards also having served on numerous committees. I have a particular interest in the meaningful engagement of customers / residents in the management of social companies . A main emphasis of my work in the mental health field focused on the engagement of service users in the management and delivery of their service provision as well as meaningful contribution to Central and Local Government Strategy and Policy. I also have experience of dealing and helping with vulnerable people across a wide spectrum. I am also a Member of Trident’s Customer Voice Group. I would hope that my knowledge and experience would add significantly to the workings of The Committee. I am enthusiastic to engage and engage further in terms of community engagement with Trident more widely moving forward.”

